This is a private reference site, not a DOC office, court office, bail window, or records desk. It cannot confirm custody, release anyone, post bond, accept money, schedule visits, or pull official booking records for you.
Where to Start for a New York County Custody Question
New York County jail custody is handled by the New York City Department of Correction. For current custody, begin with the NYC DOC Person in Custody Lookup. For help by phone, DOC lists the Office of Constituent and Grievance Services at 718-546-1500, Monday through Friday, 8:00 a.m. to 5:00 p.m. DOC's main mailing address is 75-20 Astoria Blvd., East Elmhurst, NY 11370.
NYC DOC Office of Constituent and Grievance Services
75-20 Astoria Blvd.
East Elmhurst, NY 11370
718-546-1500
Monday-Friday, 8:00 a.m.-5:00 p.m.
Correctional Health Services Emergency Line
For a medical emergency involving a person in custody.
347-774-7000
Available 24 hours a day.
- For someone in NYC DOC custody, use the jail inmate records page and the DOC Person in Custody Lookup.
- For booking-photo context, use jail roster mugshots; official DOC sources reviewed here do not document mugshots as a public lookup output.
- For charges and court dates after a Manhattan arrest, use court records after a jail arrest, WebCrims, and the New York County court channels.
- For a specific holding location, check the detention facility pages listed in the footer.
- For a sentenced New York State prisoner, use the DOCCS incarcerated lookup at nysdoccslookup.doccs.ny.gov/kinqw00.
- For federal custody, use the BOP inmate locator at bop.gov/inmate_locator; for immigration detention, use locator.ice.gov.
DOC Records, FOIL, and OpenRecords
DOC says FOIL requests must be in writing and should reasonably describe the record being requested. Online requests can be filed through NYC OpenRecords by choosing Department of Correction. Mail requests go to the DOC Records Access Officer, Legal Division, 75-20 Astoria Blvd., Suite 305, East Elmhurst, NY 11370.
Sealed records, third-party requests, and medical records have separate requirements. DOC routes medical-record questions to Correctional Health Services Medical Records at 49-09 19th Avenue, Astoria, NY 11105, phone 646-614-0100, fax 347-774-8153.
311, VINE, and Release Notification
NYC311 provides city help for incarcerated person location and information questions. New York City VINE provides custody status and automated release notifications for people in NYC DOC custody through the 24-hour hotline at 888-846-3469.
Court and Case Channels
WebCrims is the public New York Courts channel for pending criminal court appearance information. It can be useful when a DOC lookup shows a court date or when a person is no longer listed in recent DOC custody. New York County Criminal Court and New York County Supreme Court Criminal Term handle Manhattan criminal matters, while the Manhattan District Attorney prosecutes many New York County cases.
- NY Courts WebCrims information for criminal case appearance searches.
- New York City Criminal Court for city criminal court information.
- New York County Supreme Court Criminal Term for felony criminal term information.